SHAMS AL MANAAL Trading (the “Company” or “Spree”), hereby gives notice to those parties expressed in this document as the “Customer”, the Customer defined as any party wishing to, or actually carrying out business transactions with the “Company” should note in doing so the Customer agrees to the acceptance of the terms and conditions outlined in this document. Whereby this documents Spree 

Terms and Condition:

Article 1

1.1 These General Terms and Conditions shall apply to all offers by and agreements with the Company and its legal successors, as well as associated companies or with said successors (together as well as individually hereinafter also called the Company) relating to delivery of goods by the Company to the party the offer is addressed to or the other party concerned (hereinafter: the Customer).

1.2 The applicability of the Customer’s terms and conditions is hereby explicitly rejected.

1.3 Any stipulations deviating from these General Terms and Conditions shall only apply in the event and in so far as they have been accepted by the Company. 

Article 2

Notices, Information and Statements Notices, information, statements and samples made or supplied by the Company, in whatever form or nature, shall be indicative and shall never bind the Company, unless the agreement explicitly provides for the contrary. 

Article 3

Confidentiality The Customer shall observe confidentiality towards any third party in the broadest sense of the word regarding any and all business information relating to the Company, which has been bought and come to his knowledge by the Company and/or within the framework of the offer or the agreement. 

Article 4

4.1 All prices are expressed in $US, AED or Euros days are valid for no longer than 60 days (or as specifically define by Spree on any quote or Invoice issued to the customer), subject to availability and are “ex-works prices” from our specified location in Dubai, U.A.E or other confirmed locations, in addition the prices stated shall be exclusive of any tax, including local and international country municipality charge, government taxes, border taxes, duty, freight, clearance charges, documentation charges, - and levies and shall be based on the Terms and Conditions (of Delivery) as mentioned in the following articles.

4.2 Insofar as the stated and/or agreed prices are based upon the weight of the goods, this weight shall be determined by the weighing carried out by the Company before the delivery, using calibrated weighing apparatus. The Customer shall have the right to be present at said weighing, provided the delivery should not be delayed because of this. The Customer shall take the initiative thereto himself in good time. 

4.3 The Company shall have the right to increase the stated and/ or agreed prices in the event of an increase in prices of goods, raw material or parts to be obtained by third parties, wages, tax increases, freight, insurance premiums, or other cost price factors (including charges in foreign exchange) and charges (including import and transit duties). 

Article 5

Delivery Period - Delivery Time 

5.1 Unless explicitly agreed upon otherwise, the delivery shall be made “Ex-Works” (EXW) from the premises of the Company or “Ex-works” from the Company’s nominated supplier or subcontractor within the UAE. The interpretation of the terms and conditions for delivery shall be determined by the most recent edition of the Incoterms, as issued by the International Chamber of Commerce. 

5.2 The delivery period shall commence at the latest on: a) the date of conclusion of the meeting b) the date at which the company has at its disposal all the documents, information, permits, exemptions, approvals, allocations, etc needed for the delivery of goods. c) the date of receipt of a pre-payment by the Company and/or the date of provision of a security the Company is entitled to in accordance with the agreement. 

5.3 In the event that the Company is in default with regard to the delivery date, the Customer shall only have the right to dissolve the agreement. In that case prepaid amounts shall be refunded.

5.4 The Company will not take any responsibility for any delays, damages, penalties, rejections, caused by the authorities outside of the UAE or at the UAE border. The agreement in place would be ex-works, once the delivery has been uplifted by the Customer or 3rd party logistics providers from the Company chosen location of dispatch the product becomes the sole owner of the Customer and the Customer hereby agrees to make payment for these products. It is hereto the responsibility of the Customer to arrange in kind to be present at the delivery. The Customer is invited at all times to be present for inspection prior to the goods leaving the Company’s premises or nominated location of dispatch. In the event of a dispute arising upon receipt of delivery of product after the goods has left the premises of the Company, the company holds no further responsibility for any deviation, damage or discrepancy against the original contract. 

5.5 The Company will be responsible that the product meets UAE guidelines only as the prices apply to these products alone. If there is any further requirement needed to ensure other export conditions and or regulations required such Arabic labelling, adherence to end-country or end-client banned / restricted ingredients, products, brands, substances, it is the sole responsibility of the Customer to explicitly communicate this to the Company prior to placing an order or the provision of an agreement. 

5.6 It is the sole responsibility of the Customer to provide all necessary export documentation. The Company will provide a packing list and commercial invoice, from the point of collection by the products become the full ownership and responsibility of the Customer. The Customer hereby agrees that payment will not be withheld for any products rejected by the client and / or country authorities.

5.7 The delivery of the product does not include health certificates, and the relevant documentation. All prices given are for products that have already been delivered to the UAE and meet the local UAE municipality regulations; this does not mean the product will necessarily meet the import restrictions of other country authorities. 

5.8 Unless stated otherwise, for a proposed contract, the lead-time required to assemble an order is 7 working days from receipt of order to products readiness to be picked up by the Customer. This excludes public holidays that maybe announced by the local authorities.